ExL Events’ 2nd Life Science Product Complaints Congress is the leading summit where

industry experts come together to discuss best practices for handling all types of product

complaints in accordance to FDA requirements. You will hear case studies from the most innovative pharmaceutical and medical device companies currently handling complaints in the United States and around the globe.

Over the course of two days, this conference will explore today’s most pressing product complaint

issues, such as:

• Analyzing root causes and managing CAPAs

• Assessing adverse events unique to combination products

• Managing complaints on social media platforms

• Developing SOPs to increase quality and product safety

• Composing compliant medical device reports

• Improving interdepartmental collaboration to reduce product complaints

• Utilizing complaint data for product improvement

This event is an incredible opportunity to hear a wide spectrum of perspectives from key industry

leaders from pharmaceutical, biotechnology and medical device companies, as well as to network

with colleagues currently facing similar challenges. The knowledge that you will gain is sure to pay

immediate dividends, increasing the quality, efficiency and effectiveness of your current product complaint processes.