Belong.Life is a global digital health company focused on AI‑powered platforms for patient engagement and healthcare workflow optimization. Since 2015, the company has built a suite of SaaS platforms that support patients, clinicians, hospitals, and medical communities globally. Its Smart Clinic AI platform has received the Innovation Award in the Clinical Automation category in the 2025 Clinical Trials Arena Excellence Awards, for its approach to addressing a persistent operational challenge in outpatient care: the administrative workload that reduces clinicians’ time for direct patient interaction.
By automating patient intake, pre‑visit interviews, document collection, and medical record summarization, often before the patient arrives, Smart Clinic AI offers an AI‑enabled workflow layer that operates seamlessly alongside the existing clinic processes. The recognition reflects how the solution combines validated AI automation and clinically structured workflows to reduce administrative burden, support higher clinic throughput, and enhance the overall visit experience for both patients and physicians.
Go deeper with GlobalData
Discover B2B Marketing That Performs
Combine business intelligence and editorial excellence to reach engaged professionals across 36 leading media platforms.
Transforming patient intake into an automated pre‑visit workflow
Smart Clinic AI is designed around a straightforward concept: much of the patient visit can be prepared in advance. Through a secure patient self‑intake portal, patients complete a guided, AI‑driven questionnaire from any device, upload prior medical records and consents, and provide demographic, insurance, and other required information before the appointment. The platform then collects, organizes, and analyzes the submitted data and files, generating a structured, editable visit summary and notifying the clinician when it is ready. Its AI workflows are fully customizable, allowing clinics to tailor questions, requirements, and summaries to their specialty and preferences. The platform can also identify and match eligible patients to clinical trials at large clinics, integrating research opportunities seamlessly into the intake process.
This pre‑visit automation directly targets common bottlenecks in ambulatory workflows. Instead of paper intake forms, fragmented histories, and ad hoc questioning at check‑in, the clinician begins the encounter with a concise summary and access to the original documents. Pre‑configured question sets, tailored to the clinic’s specialty and preferences, support the capture of key elements such as past medical history, history of present illness, review of systems, medications, and more.
According to the company, automated intake and documentation summarization can save an average of 20 minutes per visit and reduce administrative work by up to 60%. Belong.Life also reports that over 90% of patients successfully complete the full intake process before arriving at the clinic. These time savings can enable clinics to see more patients per day, reported as up to 40% more, while easing the documentation burden on clinicians and staff. In this way, Smart Clinic AI links pre‑visit automation with measurable improvements in daily clinic throughput and time allocation.
Clinical‑grade AI with physician oversight
Smart Clinic AI positions its automation capabilities within a framework of clinical validation and professional oversight. The system was developed and tested in collaboration with specialized physicians and is trained on tens of thousands of processes, incorporating clinical validations and recurring controls to support medical reliability and accuracy.
Rather than replacing clinical judgment, the platform generates clinical‑grade draft summaries and visit notes that are explicitly intended for review and approval by the clinician. Every summary is accompanied by the source documents and patient responses, which remain accessible for reference and comparison. According to the company’s experience, the system achieves over 90% accuracy overall, and up to 99% accuracy when summarizing in greater details.
Crucially, Smart Clinic AI keeps the clinician in control of the final documentation. The physician reviews the draft, validates key points with the patient, and can modify any part of the summary. In practice, this can cover an estimated 80–90% of the standard patient intake interview, leaving the clinician to focus on verification, interpretation, and decision‑making. The AI can additionally screen for eligibility and match patients to ongoing clinical trials at large clinics as part of routine intake. By placing AI in a supportive role within clearly defined workflows, the solution targets standardizable tasks such as intake, history capture, and document synthesis, clinical trial matching, where automation can be both efficient and clinically appropriate.
Impact on clinician workload, patient experience, and clinic economics
Administrative tasks, such as typing visit summaries, collecting documents, and entering data into electronic systems are frequently cited by clinicians and care teams as major contributors to workload and frustration. Smart Clinic AI addresses these tasks by shifting much of the information‑gathering process to a structured, digital intake completed by the patient, guided by an AI assistant called “Sheila.”
From the clinician’s perspective, this means that when the patient enters the room, much of the interview has already been conducted and documented. The clinician can review an organized summary in the dashboard, see alerts and original files, and then focus the consultation on clarifying details and providing care. Reduced time spent on repetitive typing and form completion can lessen the sense of “click fatigue” and allow for more direct interaction with the patient during the visit.
For patients, the system offers an intuitive and fully digital intake process. They receive a link, via scheduling workflows or a QR code at the clinic and complete the AI‑driven interview at their own pace, on their preferred device. They are prompted to upload medical documents, and the system checks that the information is clear and meets the clinic’s predefined requirements. At the end of the process, the AI provides a summary of key details for the patient’s review and approval. This structured approach aims to ensure that essential information is captured in advance and that the in‑person consultation starts from a more complete picture of the patient’s history and symptoms.
These changes have direct operational implications. By converting administrative minutes into clinical availability, Smart Clinic AI is positioned to support additional visits per day, contributing to increased clinic throughput and revenue. The company’s pricing model, ranging from a free, ad‑supported version for solo practitioners,, to paid, ad‑free tiers for larger clinics further lowers barriers to adoption. The combination of reduced desk work, more patients seen, and more structured visits underpins the product’s clinical and business value.
“We are excited to receive this award, which recognizes the real impact SmartClinic is already having in clinics and hospitals around the world. We built SmartClinic to be simple to adopt and scalable across a wide range of care settings. Whether in a solo practice or a major hospital system, clinics everywhere are under pressure to do more with less. Our goal with SmartClinic is simple: give physicians and nurses their time back while improving every patient’s experience. Automation should never feel cold; it should feel like care. That’s the standard we hold ourselves to every day.”
– Şeyla Azoz, SVP of Partnerships, Belong.Life
Scalable, secure, and aligned with real‑world clinic constraints
A recurring challenge for clinical automation tools is the balance between sophistication and real‑world implementability. Smart Clinic AI has been designed as a browser‑based, plug‑and‑play solution that can be activated within minutes, without infrastructure changes or reliance on IT specialists. Clinics can configure multiple specialties, customize clinic names and logos, and define specific questions, required documents, and summary formats through a central clinician intake dashboard.
For organizations that want deeper integration, the platform offers an optional API connectivity to existing systems, including electronic health records. The default mode, using the system via a standard web browser, allows clinics to begin using it without significant technical overhead. This flexibility is relevant across the spectrum from solo practices to networks of clinics and hospitals.
Security and privacy are presented as core elements of the platform. Smart Clinic AI operates in compliance with HIPAA, GDPR, and ISO 27001 standards. Access to data is restricted so that clinicians see only their patients’ information, and patients see only their own records. Personal medical data are not shared with third parties for commercial purposes, and, upon request, the company will erase all data for a clinic and its patients. These safeguards align with the requirements of health organizations in markets such as the U.S., Europe, and Israel, where Belong.Life’s platforms are already implemented.
Smart Clinic AI is currently used by departments in leading hospitals and health organizations globally, indicating that the system can scale beyond private clinics into larger institutional environments. Its workflow, structured around the visit lifecycle, from pre‑visit intake, through check‑in and consultation, to follow‑up and symptom monitoring, addresses common pain points across different care settings where documentation, throughput, and patient communication are critical.
Company Profile
Since 2015, Belong.Life has been leading a global revolution in healthcare with smart patient engagement platforms, social and professional networks, and advanced AI powered solutions. Currently with their Smart Clinic AI, Belong.Life is implemented in hospitals, clinics, and health organizations in Israel, the U.S., and Europe, eliminating administrative burden with accurate, predictable, validated and proactive AI, delivering clear and immediate value.
Contact Details
E-mail: info@belong.life
Press/Partnerships: seyla.azoz@belong.life
Links
Website: https://belong.life/
Smart Clinic AI: https://smartclinicai.com/
